While using a Bluetooth mouse is more convenient and less
cumbersome than using a wired mouse, it's not unusual for your mouse to
stop working. Symptoms of a dead Bluetooth mouse are obvious: the mouse
doesn't work. But is it a simple case of dead batteries or does your
mouse need new Bluetooth peripheral device drivers?
Before you do anything, make sure that the mouse is turned on. Now, do the same for your Bluetooth adapter. Depending on the computer and adapter type, there may be an on/off switch. If either the adapter or the mouse has been turned off, the mouse will not work with the computer.
Next, double check to see if the Bluetooth adapter has a "power management" setting. If this is enabled, your computer may be turning off the adapter periodically in order to conserve energy. You can check this by going to Control Panel > Devices and Printers and then right-clicking the adapter, choosing Properties and seeing if a Power Management tab exists. If so, disable the setting that allows Windows to turn off the adapter. Do the same for your mouse.
Once you've ruled out these power issues, check the mouse's batteries. Replace them as needed, making sure to insert them properly. You may need to use the "connect" button to reestablish communications with the computer once the mouse is back on. If the mouse has perfectly good batteries yet can't communicate, it's time to consider the possibility that its Bluetooth peripheral device drivers have become corrupt and need to be replaced. Fortunately, replacing Bluetooth peripheral device drivers is easy.
There are several ways to update the Bluetooth peripheral device drivers. One way is to uninstall the mouse, reconnect it, and let Windows find and install the latest Bluetooth peripheral device drivers. This method may require that you re-pair the mouse to the computer. Since this is an extra step, a better way to do this is to use the Update Driver option for the mouse. Go to the Control Panel and find the Device Manager. Next, go to the "Mice and other pointing devices category." Note: The mouse is what needs the Bluetooth peripheral device drivers, not the "Bluetooth Radios"; so, despite the Bluetooth Radios category, go directly to the Mice category.
Find your mouse in the list and double click it. A dialog box will appear for your mouse. Make sure you select the correct mouse. For example, you may have a USB mouse and a Bluetooth mouse. Once the dialog box appears, look under the Location field to be sure that it says "on Bluetooth HID Device." Once you're sure you have the correct one, click the Driver tab. Click Update Driver and let Windows search for the latest Bluetooth drivers for you.
Another way to update Bluetooth peripheral device drivers is to go directly to the mouse manufacturer's website and look for them. For example, if you have a Logitech mouse, you'd go to Logitech's website and search for the Bluetooth peripheral device drivers for that mouse. No matter where you find the Bluetooth peripheral device drivers, once installed, you'll need to reboot the computer to make the update final.
Before you do anything, make sure that the mouse is turned on. Now, do the same for your Bluetooth adapter. Depending on the computer and adapter type, there may be an on/off switch. If either the adapter or the mouse has been turned off, the mouse will not work with the computer.
Next, double check to see if the Bluetooth adapter has a "power management" setting. If this is enabled, your computer may be turning off the adapter periodically in order to conserve energy. You can check this by going to Control Panel > Devices and Printers and then right-clicking the adapter, choosing Properties and seeing if a Power Management tab exists. If so, disable the setting that allows Windows to turn off the adapter. Do the same for your mouse.
Once you've ruled out these power issues, check the mouse's batteries. Replace them as needed, making sure to insert them properly. You may need to use the "connect" button to reestablish communications with the computer once the mouse is back on. If the mouse has perfectly good batteries yet can't communicate, it's time to consider the possibility that its Bluetooth peripheral device drivers have become corrupt and need to be replaced. Fortunately, replacing Bluetooth peripheral device drivers is easy.
There are several ways to update the Bluetooth peripheral device drivers. One way is to uninstall the mouse, reconnect it, and let Windows find and install the latest Bluetooth peripheral device drivers. This method may require that you re-pair the mouse to the computer. Since this is an extra step, a better way to do this is to use the Update Driver option for the mouse. Go to the Control Panel and find the Device Manager. Next, go to the "Mice and other pointing devices category." Note: The mouse is what needs the Bluetooth peripheral device drivers, not the "Bluetooth Radios"; so, despite the Bluetooth Radios category, go directly to the Mice category.
Find your mouse in the list and double click it. A dialog box will appear for your mouse. Make sure you select the correct mouse. For example, you may have a USB mouse and a Bluetooth mouse. Once the dialog box appears, look under the Location field to be sure that it says "on Bluetooth HID Device." Once you're sure you have the correct one, click the Driver tab. Click Update Driver and let Windows search for the latest Bluetooth drivers for you.
Another way to update Bluetooth peripheral device drivers is to go directly to the mouse manufacturer's website and look for them. For example, if you have a Logitech mouse, you'd go to Logitech's website and search for the Bluetooth peripheral device drivers for that mouse. No matter where you find the Bluetooth peripheral device drivers, once installed, you'll need to reboot the computer to make the update final.
No comments:
Post a Comment